Effective Date: 2025-12

Cortes Law Firm (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://corteslawfirm.com, submit forms, communicate with us, or otherwise interact with our services.

This Privacy Policy applies to information collected online and offline, including through https://corteslawfirm.com, its subdomains, and any related websites, forms, landing pages, or digital properties operated by Cortes Law Firm (including but not limited to go.corteslawfirm.com), as well as through email, phone calls, and text messaging.

1. Information We Collect

We may collect the following categories of personal information:

A. Information You Voluntarily Provide

• Name

• Email address

• Phone number

• Mailing address

• Information submitted through contact forms, intake forms, or downloads

• Communications you send to us (email, SMS, phone, chat)

B. Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referring URLs

• Cookies and similar tracking technologies

C. Text Messaging Information

When you opt in to receive SMS messages, we collect:

• Your mobile phone number

• Message interaction data (delivery, opt-outs, timestamps)

2. How We Use Your Information

We use your information to:

• Respond to inquiries and requests

• Schedule consultations and appointments

• Communicate about potential or existing legal matters

• Provide case-related updates when applicable

• Send educational materials, follow-ups, or firm updates

• Send text messages and emails you have consented to receive

• Improve our website and services

• Comply with legal obligations

Submitting information does not create an attorney-client relationship.
An attorney-client relationship is only formed through a signed engagement agreement.

3. SMS / Text Messaging Privacy (A2P & TCPA Compliance)

Consent to Receive Messages

By submitting a form on our website or otherwise providing your phone number, you consent to receive automated and non-automated text messages from Cortes Law Firm related to:

• Appointment scheduling and reminders

• Follow-ups regarding your inquiry

• Case-related communications (if applicable)

• Educational or informational messages

• Limited marketing communications (if you have opted in)

Consent to receive text messages is not a condition of receiving legal services.

Message Frequency & Fees

• Message frequency varies

• Message and data rates may apply

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP.
You may request assistance by replying HELP or contacting us directly.

Once you opt out, you will no longer receive text messages unless you opt in again.

Data Use & Sharing

• Mobile information will not be shared with third parties for marketing purposes

• SMS data may be shared with service providers solely to deliver messages (e.g., messaging platforms and carriers)

• Carriers are not liable for delayed or undelivered messages

4. Email Communications

If you provide your email address, we may send you communications related to your inquiry, services, or educational content.

All marketing emails include an unsubscribe option. You may opt out at any time by following the instructions in the email.

We do not sell or rent email addresses.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Understand how visitors use our site

• Improve functionality and user experience

• Support advertising and remarketing campaigns

You can adjust cookie settings through your browser preferences.

6. Advertising, Analytics & Remarketing

We may use third-party advertising, analytics, and remarketing services, including but not limited to Google Ads, Meta (Facebook and Instagram), and similar platforms, to advertise our services to individuals who have previously visited our website or interacted with our content.

These third-party vendors may use cookies, pixels, tags, or similar technologies to collect information about your interactions with our website and display advertisements on other websites or platforms based on those interactions.

The information collected may include:

• Pages visited
• Actions taken on the website
• Device and browser information
• IP address

This information is used to:

• Measure the effectiveness of our advertising campaigns
• Deliver relevant advertisements
• Improve our marketing and website performance

Any data collected through these services is used in accordance with this Privacy Policy and the privacy policies of the respective third-party platforms.

You can control advertising preferences or opt out of interest-based advertising through your browser settings or by using the ad preference tools provided by Google and Meta.

7. Information Sharing & Disclosure

We do not sell your personal information.

We may share information:

• With trusted service providers who assist us in operating our website, CRM, email, and SMS communications

• When required by law or legal process

• To protect our rights, safety, or property

All service providers are required to protect your information and use it only for authorized purposes.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is 100% secure. Email and SMS are not guaranteed to be secure methods of communication. Please avoid sending sensitive or confidential information unless instructed to do so.

9. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this policy

• Comply with legal, regulatory, and ethical obligations

10. Your Privacy Rights

You may request to:

• Access your personal information

• Correct or update your information

• Request deletion of your information (subject to legal obligations)

• Opt out of marketing communications

Requests can be made by contacting us using the information below.

11. Children’s Privacy

Our website and services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Cortes Law Firm
📞 405-213-0856
📧 [email protected]
🌐 https://corteslawfirm.com